Hi everyone, this is Shawn Polston with TucsonShortSaleNegotiator.com at Keller Williams in Tucson. If you’re having trouble paying your mortgage or need to get out of your home, I’d like to encourage you to give me a call today to discuss your options. There are many alternatives to foreclosure out there and I’d be happy to share them with you.

Today’s topic is Citibank short sales. Citibank and short sales are an interesting combination. They might possibly be the only company that process short sales the way they do. You might be thinking, "What do I care? This is your problem, not mine!" But actually this does affect you because you’re the homeowner and are ultimately the one that wants out of your loan. One of the key things about Citibank is that they have three different short sale departments depending on what type of mortgage you have. This is a critical thing to know because if your short sale agent submits your short sale package to the wrong department, it could just sit there. Citibank’s short sale departments are very disconnected from each other and one of the important things to figure out before you even send your paperwork into Citibank is which short sale department it goes to.

It’s very important to ask your short sale agent which department it goes to to ensure that your file doesn’t get lost somewhere. I wanted to put this out there so if you have a Citibank mortgage and you’re having trouble making your payments, I do have a Citibank relationship manager that handles mortgages for them. We’d be happy to get you in touch with him to see if there’s any way we can solve your financial problems without having to lose your home to foreclosure. If you have any other questions about Citibank short sales, or short sales with any other lender, please give me a call. Thanks for coming to my video blog.

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