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Things to Know and Be Prepared For When Completing a Short Sale with Chase

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Hi there, I’m Shawn Polston with TucsonShortSale.com, one of Tucson’s leading short sale teams. I wanted to talk to you today about Chase short sales. Chase is doing a number of things on the short sale front. They have a proactive program where you may have received a letter from Chase about how they may give you some money and in some cases up to $30,000 to do a short sale. Those letters are real so hang on to that and give me a call if you got one of those letters from them. The other thing about Chase is you need to make sure who you’re hiring is familiar with Chase and how Chase operates. It can get a little frustrating dealing with Chase if you aren’t aware of how to work your way through their system.

The other interesting thing is that their processors, they don’t do email or voicemail. Whoever you are going to look to handle your Chase short sale, you need to ask your agent is what kind of administrative staff they have, and who is going to be handling your file. I just wanted to get this out there. My team has three full time staff back there and that’s what they are doing. We have dedicated phone lines just for the banks to call us on. We want to make sure that when these banks call us, we are able to talk to them. Again, I’m Shawn Polston with TucsonShortSale.com, your number one Tucson short sale team and we are here to help. Please contact us today so we can answer any questions you have about the short sale process.

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